My wife and I bought this product for our 3 chinchillas. Overall the wheel is fun for them to play with since they can spin the ball while eating. The problem we had was that chinchillas chew on everything, like most rodent family pets, and the outside plastic only snaps onto the metal cage in a few areas. Well after chewing for a week or two the plastic snaps end up chewed as well. In the end we just super glued the plastic back onto the metal cage and havent had a problem since.
Additionally - putting the hay inside the small cage door can be annoying for 2 reasons. 1.) the locking mechanism for the cage door is just the cage interlocking with itself with tension. Its effective for keeping the hay in but resulting in our first cage door breaking since it wasnt obvious how it closed. 2.) its just small and hard to get a large handful of hay into the hole without spilling some of it.
Lastly, I'm not sure that any other product could do a better job, but when our chinchillas pull out the hay, more than what they eat comes out and usually ends up dropping to the floor which ends up being wasted.
Overall - its fun, hangs well, stays closed, but for our chinchillas who chew none stop, it has a few design flaws.
Get more detail about Super Pet Rabbit Rollin' The Hay Holder.
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