We have had this unit for over a yr. The stirring arm (keeps the throat full of food) broke after one month. I took it out and now we just make sure the large bin is absolutely full before we leave.
2 months later the pin that confirms the bin has been installed properly (before allowing the feeder to feed) torn the plastic base. You need to take the bin off every month or so to clean it but that action causes the steel locator pin to dig into the plastic base and after 6-7 time, the plastic breaks. I had to disasssemble the entire unit and by-pass this switch.
One of our 3 cats (I think he is actually a small pig with fur) has found that if he sticks his paw in the feed output opening and bats the feed auger he can cause the food in the auger to fall out. Unfortunately for the other 2 cats, when the auger feeds the next time, most of the feed cycle is required to refill the auger tunnel so only a liitle food ends up in the dish. I taped the lid covering the feed output which pervents pig cat from sticking his paw in but he now has learned he can just bat the cover and food will vibrate its way out.
Most people would have thrown this thing away after 3 months but I found it a technical challenge (retired engineer ;>).
The timer is a separate of the shelf unit which has a battery backup (a must have)and a lot of flexibilty in feed cycles but it is tedious to program.
I am in the process of replacing this feeder because I worry it will break again when we are on vacation.Get more detail about Ergo Auto Pet Feeder, Large.
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